Executive Reporting

March 28th, 2014 | Posted by Don Boylan in Favorite | ITIL - (0 Comments)

From the ITIL Community Forum Q: Has anyone created and implemented an ITIL Executive Mangement dashboard?  If so, what components have you used?  Has it proven to be successful and help the executive management team understand the performance of the IT organization (good or bad)? Kind of an Answer: Ok, here is a funny story …
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