{"id":156,"date":"2014-03-29T16:14:40","date_gmt":"2014-03-29T16:14:40","guid":{"rendered":"http:\/\/itiltopia.com\/?p=156"},"modified":"2014-03-30T16:08:24","modified_gmt":"2014-03-30T16:08:24","slug":"rfc-for-server-reboots","status":"publish","type":"post","link":"http:\/\/itiltopia.com\/?p=156","title":{"rendered":"RFC for Server Reboots"},"content":{"rendered":"<div class=\"source\">From the <a href=\"http:\/\/www.itilcommunity.com\/modules.php?name=Forums&amp;file=viewtopic&amp;t=2880&amp;highlight\">ITIL Community Forum<\/a><\/div>\n<div class=\"question\"><span class=\"label\">Q:<\/span><\/p>\n<p>If a live server is required to be rebooted, with no changes being made, should an RFC be raised (either upfront or retrospectively) according to the ITIL process?<\/p>\n<\/div>\n<div class=\"answer\"><span class=\"label\">A:<\/span><\/p>\n<p>Per the ITIL definition, yes, a RFC should be submitted for a server reboot. An ITIL Change is defined as the change of status or attribute of a Configuration Item. Even if you don&#8217;t have a formal CMDB, most people would agree that a server&#8217;s status and attributes should be tracked.<\/p>\n<p>Rebooting a server takes the status of the server from online to offline and then back to online.<\/p>\n<p>I would hope that a mature Change Management process would handle this as a Standard (pre-approved) Change or a Minor (the Change Manager has the authority to approve) Change. Having every server reboot go to the CAB could needlessly weigh down the process.\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>From the ITIL Community Forum Q: If a live server is required to be rebooted, with no changes being made, should an RFC be raised (either upfront or retrospectively) according to the ITIL process? A: Per the ITIL definition, yes, a RFC should be submitted for a server reboot. An ITIL Change is defined as &hellip;<br \/><a href=\"http:\/\/itiltopia.com\/?p=156\">Read more <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[5],"tags":[],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"_links":{"self":[{"href":"http:\/\/itiltopia.com\/index.php?rest_route=\/wp\/v2\/posts\/156"}],"collection":[{"href":"http:\/\/itiltopia.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/itiltopia.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/itiltopia.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/itiltopia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=156"}],"version-history":[{"count":2,"href":"http:\/\/itiltopia.com\/index.php?rest_route=\/wp\/v2\/posts\/156\/revisions"}],"predecessor-version":[{"id":264,"href":"http:\/\/itiltopia.com\/index.php?rest_route=\/wp\/v2\/posts\/156\/revisions\/264"}],"wp:attachment":[{"href":"http:\/\/itiltopia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=156"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/itiltopia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=156"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/itiltopia.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}